Provides One Place to Access Real-Time Insight Into System Status, Incident Reporting, Release Schedules and Help Systems
OREM, UT, Oct 22, 2009 (MARKETWIRE via COMTEX) -- Omniture, Inc. (NASDAQ: OMTR), a leading provider of online business
optimization software, today announced the immediate availability of
customers.omniture.com, a system for Omniture customers and partners
that provides unprecedented real-time insight into the service
performance of the Omniture environment and a one-stop system for
managing quality assurance, operations and support issues.
Version 1.0 of customers.omniture.com includes the following
functionality:
-- Standalone online help
-- System status grid
-- Omniture Help System access (including knowledge base, training
videos, documentation)
-- Maintenance release schedules
-- Create/Edit an incident (for Supported Users)
-- View all incidents
-- ClientCare known items (with work-arounds if available)
Access to customers.omniture.com can be gained through:
-- Direct access by logging on to
customers.omniture.com with Omniture suite credentials
-- From www.omniture.com and a direct link to customers.comniture.com
in the Resources menu
-- From a direct link in the Help menu in the Omniture suite
-- From a direct link from the Help section in the Omniture suite
"The development and availability of customers.omniture.com is
aligned with our ongoing commitment to provide our customers with
world-class support and service," said Steve Wellen, senior vice
president, client services, Omniture. "Greater functionality and
other enhancements, many at the request of our customers, will be
added over time so that customers.omniture.com is an increasingly
strategic resource to help customers better utilize the Omniture
Online Marketing suite to achieve their business goals."
Customers.omniture.com is free for Omniture customers and partners
that have SiteCatalyst suite access. Version 1.1 is expected to roll
out in early 2010.
About Omniture
Omniture, Inc. is a leading provider of online
business optimization software, enabling customers to manage and
enhance online, offline and multi-channel business initiatives.
Omniture's software, which it hosts and delivers to its customers as
an on-demand subscription service and on-premise solution, enables
customers to capture, store and analyze information generated by
their Web sites and other sources and to gain critical business
insights into the performance and efficiency of marketing and sales
initiatives and other business processes. In addition, Omniture
offers a range of professional services that complement its online
services, including implementation, best practices, consulting,
customer support and user training through Omniture Education.
www.omniture.com
Copyright (c) 2009 Omniture, Inc. All rights reserved. Omniture and
SiteCatalyst are registered trademarks of Omniture, Inc. in the
United States, Japan, Canada and the European Community. Omniture,
Inc. owns other registered and unregistered trademarks throughout the
world. Other names used herein may be trademarks of their respective
owners.
Note on Forward-looking Statements
Management believes that certain
statements in this release may constitute "forward-looking
statements" within the meaning of Section 21E of the Securities
Exchange Act of 1934 and Section 27A of the Securities Act of 1933,
including, but not limited to, statements regarding the abilities and
expected benefits of our services to customers. These statements are
based on current expectations and assumptions regarding future events
and business performance and involve certain risks and uncertainties
that could cause actual results to differ materially, including but
not limited to, risks described in Omniture's quarterly report on
Form 10-Q for the period ended June 30, 2009, and from time to time
in other reports filed by Omniture with the U.S. Securities and
Exchange Commission. These reports are available on the Investor
Relations section of our web site at http://www.omtr.com. Omniture
undertakes no duty to update any forward-looking statement to conform
the statement to actual results or changes in the company's
expectations.
Omniture Press Contact
Eric Anderson
801-722-7000 xt.1648
Email Contact
SOURCE: Omniture
http://www2.marketwire.com/mw/emailprcntct?id=D6687D92A8940419